Timeliness: Repairs products for internal and external customers within 72 hours, demonstrating reliability and efficiency.

Customer Service: Provides exceptional service, ensuring customers’ needs and concerns are addressed promptly and professionally.

Engagement: Creates three caring videos weekly, showcasing expertise and connecting with the audience to provide value and reassurance.

Responsibility: Takes ownership of building maintenance, ensuring a safe and clean workspace for the team.

Attention to Detail: Keeps tools and logbooks well-maintained, ensuring everything is organized, functional, and up to date.